EADFC is a leading provider of professional call center solutions and financial services, with over 5 years of proven experience in delivering exceptional customer engagement and operational excellence. Founded on the principles of quality, trust, and innovation, we serve clients across diverse industries with a special focus on the financial sector.
Whether you’re a startup or an enterprise-level institution, we tailor our services to meet your business goals.
What We Do
We specialize in:
- Inbound and outbound call handling
- Customer support & help desk services
- Telemarketing & lead generation
- Surveys and feedback collection
- Financial advisory support
- Account verification & secure communication
Our Expertise
- 10+ years of experience in customer service and financial communication
- Highly trained, multilingual agents
- Deep knowledge of financial products, compliance, and customer onboarding
- Proven track record in improving customer satisfaction and retention
Our Vision
To become a regional leader in integrated call center and financial support services—transforming the way businesses connect with customers.
Our Mission
To deliver high-quality, secure, and scalable customer communication solutions that enhance business growth and build trust with every interaction.
Our Core Values
- Integrity – We uphold the highest ethical standards.
- Reliability – Consistency and accuracy in every call.
- Innovation – Constant improvement in technology and processes.
- Client Success – We succeed when our clients succeed.
Compliance & Security
We maintain strict compliance with industry standards, including:
- GDPR
- PCI-DSS
- KYC/AML guidelines (where financial verification is provided)
- Encrypted communication channels
Why Clients Choose EADFC
- 24/7 multilingual support
- Specialized financial call handling
- Transparent reporting & KPIs
- Fast scalability for high-volume campaigns
- Custom-tailored service packages
Our Reach
Operating locally and internationally, EADFC supports businesses in:
- Banking & Finance
- E-commerce
- Healthcare
- Real Estate
- Insurance
- Telecom & IT